FCA Credit Lending E-Learning
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Author: Robert Bell
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Level: All
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Study time: 25 mins
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Course overview
Lenders must ensure we do business in the right way, making sure that customers are offered products, such as loans, that are right for them.
It is important to ensure customers are fully informed at the point of sale and that they can afford the credit.
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Video time: 8 mins
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Exams: 1
What's included?
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6 Short Chapters
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1 Certificate
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19 Questions
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4 Videos
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4 Presentations
Interpret the Rules in practice
Understanding the FCA’s credit-lending framework is essential to delivering fair, compliant, and customer-focused outcomes. While the rules are detailed and technical, they play a vital role in protecting customers and guiding how we operate.
This course explains the FCA’s requirements through practical, real-world scenarios that keep the customer and their needs at the centre of every decision.
What You'll Learn
- Apply the key principles and rules set out in the FCA Handbook in your day-to-day work
- Interpret and implement the rules around affordability.
- Understand the rules around advertising and promoting credit.
- Learn how to record customer information in-line with UK GDPR.
Robert Bell
Compliance Expert, instructor, writer.
ABOUT Robert
Robert Bell has over 17 years of experience in FCA compliance. Graduating with LLB in Law, Robert has a wealth of on-the-ground experience with financial services firms of all types and sizes.
As a compliance consultant, he has supported a number of firms in achieving FCA authorisation and helped organisations weather the storms of the changing compliance landscape over the past two decades.
Working with the CSA, MBL and MALG, he enjoys helping learners and experts alike to build best practice, particularly in newly emerging areas of regulation and law. He is the author of “A Practical Guide to the Financial Conduct Authority (FCA) Consumer Duty – Law Brief Publishing” (2024).
As a compliance consultant, he has supported a number of firms in achieving FCA authorisation and helped organisations weather the storms of the changing compliance landscape over the past two decades.
Working with the CSA, MBL and MALG, he enjoys helping learners and experts alike to build best practice, particularly in newly emerging areas of regulation and law. He is the author of “A Practical Guide to the Financial Conduct Authority (FCA) Consumer Duty – Law Brief Publishing” (2024).